Needs Assessments
From Your Perceptions

Now Libraries and Cultural Heritage Institutions have a suite of analytics, trending and evaluation products to help determine strategy for collections, database procurement, marketing and community services. The process was tested and successful with the cooperation of Boston Public Libraries. Understanding usage and trends can save a lot of time and money, and more than pay for itself over time.

• Most clients have all the information on hand for how to proceed in decision making. BCR shows you how to use the information.
• Streamlined executive reports prioritize data so that it gets used.
• Can include any combination of focus groups, online evaluations and interviews to confirm or challenge assumptions.
• Patron usage from collections, online searches, website visits and database access combine to paint a clear picture of strengths and weaknesses.

For more details:
Download Survey Product Sheet PDF.
Download iWANTIN PDF.