A c t i o n f o r L i b r a r i e s — J a n u a r y 2 0 0 4

OCLC Update

By Regan W. Harper

CONTENTdm Support Now Password Protected
On December 1, DiMeMa password protected its User Support Center (USC) for CONTENTdm. Password- protecting the USC allows DiMeMa to provide a more secure interface for software downloads, tutorials, product announcements and advanced documentation. Additional documentation will be added in the coming weeks and months, and DiMeMa will introduce a knowledge base of commonly asked support questions and answers about CONTENTdm.

The new User Support Center Web site is located at www.contentdm.com/USC and may be accessed from anywhere on the CONTENTdm Web site (www.contentdm.com/) by selecting Users in the top navigation bar. First time visitors must register and create a personal account. To do this, go to www.contentdm.com/USC/ and select Register Now and then enter an Organization ID. Current CONTENTdm users have been sent their respective Organization IDs. Questions about logging in may be sent to usc@dimema.com.

Spanish Translation of ILL Web Tutorial Available
OCLC Training Development staff have completed a Spanish translation of "Using the OCLC Interlibrary Loan Web Interface: An OCLC Tutorial." The tutorial can be viewed on the OCLC Training page at www.oclc.org/support/training/ or from the Interlibrary Loan documentation page at www.oclc.org/support/documentation/ill/. Near the top of the ILL Web tutorial page (www.oclc.org/support/training/ill/tutorial/illweb/default.htm) you can select to view the tutorial in either English or Espa ol.

OCLC CIP Upgrade Unit Moving
Blackwell's Book Services is consolidating its U.S. warehouse facilities in Blackwood, New Jersey. This means that the Academic Book Center warehouse in Portland, Oregon, where the OCLC CIP (Cataloging in Publication) Upgrade Service has been located since 1995, is closing the end of December. The OCLC CIP Upgrade Service is scheduled to reopen no later than February 2, 2004, at the New Jersey facility. The current manager of the OCLC CIP Upgrade Service, Morgan McCune, is moving along with the operation, so that continuity of quality and work standards will be maintained.

For PromptCat libraries this means that less CIP will be upgraded for new titles in January. If you receive CIP (encoding level 8 records) in your PromptCat files, you may see a slight increase in January. Or, if you do not receive CIP as part of your PromptCat files, you may see a few less titles delivered, as the CIP has not yet been upgraded. OCLC is confident these numbers will be small, since OCLC will continue to receive and load files of upgrades from Yankee and Ingram during this time.

Should you have questions or concerns about CIP, contact Linda Gonzalez (lgonzale@bcr.org) at BCR.

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