Phone Service Available to Eastern Office (October 1999 Action for Libraries newsletter) Telephone service is now available to BCR's Eastern Service office in Iowa City, Iowa. The numbers are: Voice: (319) 354-7228 Fax: (319) 354-7222 Toll Free: (800) 383-1218 Mike Wright, BCR member services librarian at the Eastern Services office, also can be reached via e-mail at mwright@bcr.org.