By Regan W. Harper
The OCLC Product Services Menu (PSM) will no longer be available effective March
31, 2000. The Product Services Menu was introduced in 1995 to provide menu-based
product support information and records and reports for viewing and downloading. In
1997 the Product Services Web was introduced to provide Web-based access. Since the
introduction of the Web interface, many products and services such as the ability to
download the OCLC Access Suite software have been offered only via the Web. With
the end of Multidrop access on March 31, all OCLC users have the ability to use TCP/IP
communications and can use the Product Services Web.
After March 31, users attempting to connect to the Product Services Menu will receive
the message "Invalid service or terminal type." OCLC software such as Passport for
Windows can no longer be used for accessing the PSM. All users must use a browser
and access the Product Services Web at psw.oclc.org/psw.
