A c t i o n f o r L i b r a r i e s — N o v e m b e r 2 0 0 3

Infotrieve Gives New Life to Ariel

By Brandie Baumann

Since its purchase of Ariel in January 2003, Infotrieve has completed a number of upgrades and enhancements based on user requests and suggestions. Besides fixing bugs and adding new features, Infotrieve has tested and certified some new scanners for use with Ariel. A list of the new supported scanners is available at www.infotrieve.com/ariel/ariscan.html. Firewall and patron delivery documentation has been consolidated on the Web site to allow for easier technical support, and there are a new store and forward server as well. In the next 18 months, Infotrieve hopes to complete additional enhancements. These include:

The release of two new versions: Ariel 3.4 (a free upgrade); then Ariel 4.0, the next major release.
A networked version of Ariel, including a networked patron list and address list.
Supplier-to-patron delivery with notices to borrower and patron.
Multiple versions of patron notices (e-mail) for Web delivery (depending on service).
Ability to categorize patrons.
Patron delivery PDF documents that are opened as attachments with Internet Explorer.
Better patron delivery and firewall documentation to help users understand how to use these tools.
Indexed knowledge on the Web site, allowing users to find technical support information faster and easier.

For questions or other comments with regard to the Ariel software, please contact Laura Chittivej at BCR (lchittiv@bcr.org).

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