Action for Libraries
Meet BCR's New Staff Members
A trio of new faces graces the offices at BCR. Please join us in welcoming Gillian Harrison, manager of BCR's new Marketing & Support division; Jay Ford, Marketing & Support associate; and Sherry Phinney, technology support assistant in Innovations & Special Projects (formerly Research & Development). All already are using their particular expertise to assist you, our members, and provide even more service.
Gillian Harrison hails from NetLibrary in Boulder, Colorado, where she served most recently as global product manager for NetLibrary. She was with NetLibrary for more than six years serving in a variety of positions, including coordinator of Sales/Business Services, Business Systems Analysis and manager of Library and Product Research. In addition, she has practical experience working in public, academic and special libraries. Harrison has a MLIS with an Information Networks concentration from the University of Denver and a BS in Engineering from the Colorado School of Mines.
Jay Ford worked most recently in online database sales for EBSCO and Thomson Gale, covering many of the same states BCR serves. In his sales roles, at various times he has worked with the public, academic, school and special libraries markets. Prior to that, he managed the support desk and served as worldwide marketing liaison at the now defunct UnCover document delivery services and also worked for MapQuest. Ford has a BA in History from Denison University, Granville, Ohio, and a post-graduate certificate in technical writing from Clark University in Massachusetts.
Sherry Finney served with Mesa County Public Library District in Grand Junction, Colorado, where she performed front-line support for information technology including troubleshooting software, served as the library's liaison to the Marmot Library Network, performed data management in Access databases, created and distributed newsletters and created Web sites. She has expertise with a number of different software packages, including ESRI GIS software. Phinney has attended Front Range Community College.