Action for Libraries
Debut of BCR WebLive Training
Shows Value of Virtual Classroom
By Heather Clark
BCR began its first round of workshops with the new WebLive format in November. BCR trainer
Heather Clark taught a four-module training session on WorldCat Resource Sharing (WCRS)
Basics. The WebLive workshops offer real-time instruction to learners through a Web interface
called HorizonWimba. This Web-based application allows the BCR trainer to share applications
and Web interactions in a virtual classroom. Voice-over IP technology enables two-way audio
communication. Participants can communicate with the instructor via text chat or audio if
microphones are available with their computers.
The material for the WorldCat Resource Sharing Basics class, previously presented in a face-to- face, six-hour session, was converted into four two-hour sessions on searching, borrowing, lending and administrative functions. Shorter online sessions are necessary to maintain participant attention and interaction. The smaller "chunks" also allow BCR members to customize their training experience. For example, a small community college that has its student work-study staff complete lending activities only, is able to have its staff attend a single session on the lending functions of WCRS for an afternoon of training versus a full-day on-site workshop. Libraries save registration fees and travel costs as well as being able to tailor the training to their staff members' needs. The WebLive format helps to eliminate the "geography" factor that can hinder a library staff's ability to attend training. BCR's first set of workshops had representation from across the BCR region, from Kansas to Alaska.
Participants in the new format were enthusiastic about it and the possibility to take more training in this way. "I thought the training was very helpful. It was very convenient and easy to use," Jewel Brueggeman-Makda of Washburn University commented. "I would recommend this to everyone and would like to see it continue to be used in future training." Natalie Malaterre of Salish Kootenai College said, "I really enjoyed the two days that I was involved in the workshop. I learned a thing or two and was pleased with the presentation."
The format is not without drawbacks, as Susan Dodson of Pikes Peak Community College pointed out. "Having the training WebLive saved traveling time, but I missed the interaction with people." Depending on the content of the sessions, trainers overcome part of this problem by encouraging discussion and communication outside the virtual classroom through e-mail and telephone interaction. For most participants, the benefits of convenient training opportunities out- weigh the drawbacks.
More workshop series like this are planned for topics in cataloging, Internet skills and resource sharing. If you are interested in participating in this type of training, watch for more information on BCR's Web site: www.bcr.org/training/online/WebLive-index.html.