Gillian Harrison is the manager of BCR's new Marketing & Support division. She hails from NetLibrary where she was most recently global product manager, among a variety of other positions — coordinator of Sales/Business Services, Business Systems Analysis, and manager of Library and Product Research. Harrison has a MLIS from the University of Denver and a BS in Engineering from the Colorado School of Mines.

Jay Ford joins BCR's new Marketing & Support division as Marketing & Support associate. He most recently worked in online database sales for EBSCO and Thomson Gale, covering many of the same states BCR serves. At various times he has worked with the public, academic, school and special libraries' markets in his sales roles. Ford has a BA in History from Denison University, Granville, Ohio.

Sherry Phinney is Innovations & Special Projects (formerly Research & Development) new technology support assistant. She served at Mesa County Public Library District in Grand Junction, Colorado, where she performed front-line support for information technology including troubleshooting software and served as the library's liaison to the Marmot Library Network, among her many duties.

Please join us in welcoming these talented individuals to BCR's staff.