May 21, 2008
Resolving Problems in OCLC Connexion Service
OCLC continuously documents known Connexion Client and Browser problems and workarounds, if any, as well as recently resolved problems. Examples of specific issues along with possible solutions are posted on the OCLC website.
A good place to start looking for answers are the OCLC Connexion Client and Connexion Browser web pages.
The following is an example of a recently posted client problem and workaround where the MARC Field Help for authority records does not work:
- In the client, you can click Help > MARC Field Help (or press Shift F1) to open a description of the field where the cursor is located in an authority record. (Previously, the description opened in MARC 21 Format for Authority Data on the Library of Congress website.) These links to authority MARC field descriptions are broken. The links cannot be fixed until the next Connexion client release (estimated time for next release to be announced later).
- Workaround — In the meantime, go directly to MARC 21 Format for Authority Data and then click the link that opens the field description you want.
