Daily Life America
From Greenwood Publishing
Product Information
Description
Visit the Greenwood Publishing website for a detailed description of Daily Life America.
Free Trial
A free trial of this product is available by visiting the Greenwood Publishing Web site at Daily Life America free trial.
Subscription Information
Subscription Period - Rolling
Subscriptions period is for one year and may be started at any time. Subscriptions will typically start on the first (1st) or the fifteenth (15th) of the next month, depending on the vendor partner, the date the order was received by BCR and the time to process your order.
Renewals
Approximately three (3) months before your subscription is due to expire you will receive a renewal notice
from BCR with instructions on how to renew your subscription. Renewal announcements are also posted
in BCReview.
Cancellations
For a full refund on a new subscription, the subscription must be canceled within thirty (30) days of the subscription start date. Otherwise, subscriptions may not be canceled at any time other than during the renewal process.
License Agreement
For new orders, you must complete, sign and send a License Agreement. If you are a renewing subscriber for this product, there is no need to complete a new license agreement.
Payment
Payment/Invoice
Do not send payment with your order. You will be invoiced in the first two weeks of the month following the start of your subscription.
Purchase Orders (POs)
BCR does not require Purchase Orders. If your organization requires you to issue a Purchase Order, please make the PO to BCR, not the vendor partner. If you mail or fax a Purchase Order to BCR, please include information on the PO that BCR can use to match it to your Web order (e.g. school and district name, common and legal name of the library or university) and mark the PO "Confirmation Copy."
Credit Cards
BCR accepts credit cards. In order to make a payment with a credit card, select "Credit Card" in the payment section and complete the required information.
Pricing and Quotes
Pricing for this product is done by custom quote. Complete the Quote Request Form.
Pricing for this product is based on the Full Time Equivalent (FTE) model.
If you would like to learn more about FTE pricing models, see the FTE Pricing Model FAQ.
Order/Renewal Form
If you would like to purchase this product, contact BCR.
Support Information
Authentication
IP Access
Access to this resource is controlled by IP number filtering. This type of authentication allows a user from any computer within the identified IP range (in your library, school, on your campus, in your organization) to access the database simply by going to the appropriate URL.
If you would like to learn more about IP numbers, read the IP Address FAQ.
Send IP number changes to the tech support email.
Access
In order to access this product, you will need to direct your users to the following URL: http://arba.lu.com/.
You may place links to this URL on your library’s website, in bibliographic instruction materials, in learning management systems, etc. Access is limited to authenticated users.
Usage Statistics
Usage statistics are available online.
Website: http://counterstats.greenwood.com/cgi-bin/stats.pl
Login: Username and password combination assigned at the inception of the subscription. Once logged in, run "database report 1"
Technical & Customer Support
Technical Support
Email: tech.support@greenwood.com
Website: http://www.gem.greenwood.com/support/index.asp
Phone: 800.225.5800 ext 4387
